The procurement of development and management of digital services in Oslo municipality.

Purpose The agreement shall ensure that Oslo municipality has access to the correct competence and capacity to develop, manage and further develop digital services of high quality for inhabitants, employees and businesses. The agreement shall support the municipality ́s technological development and contribute to meeting future needs. The services provided in the contract period will be characterised by a high rate of change within technology. There are, therefore, requirements for flexibility, innovation and continual improvement. This contract shall mainly safeguard consultancy services within system development, microservice architecture and running environment. There can also be a need for resources to support the municipality ́s strategic work for the further development of the municipality ́s microservice architecture with the accompanying infrastructure, and running environment with the accompanying framework and methodology. When large projects are run in the municipality, there may also be a need for technical project coordinators between the project and the development environment. In periods with high working pressure, personnel in more administrative roles can also be required who relieve the Contracting Authority and who support the development teams in their implementation. The contracting authority would like to use top competence where appropriate and would like this to be proactively promoted by the Tenderer as needed. Extent The agreement area includes the need for consultancy services for the development and management of digital services for Oslo municipality. The contract area as a whole will be announced as two different competitions and two different contracts. Contract 1, this agreement: This contract shall mainly cover Digitaliseringsetaten ́s needs and a framework agreement shall be signed with one tenderer. Other entities in Oslo municipality can use this contract if the need is connected to Oslo municipality ́s central operating environment, it will be the Digitalseringsetaten who will make any call-offs on behalf of them. Digitaliseringsetaten is obliged to use the contract for needs connected to central operating environments. See the attached tender documentation for further details.